KAISE Corporation Privacy PolicyLast Updated: August 3, 2025This Privacy Policy describes how KAISE Corporation and its divisions—KAISE Construction, KAISE Residential, and KAISE Commercial (collectively, “KAISE,” “we,” “us,” or “our”)—collect, use, disclose, and protect personal information through our websites (including kaiseresidential.com), applications, and related services. We are committed to safeguarding your privacy and ensuring transparency about our data practices.1. Scope and ApplicabilityThis Policy applies to all visitors, users, contractors, clients, and partners accessing or using our Site and related services, both online and offline. It covers personal data collected via kaiseconstruction.comkaiserresidential.comkaisecorp.comEntities Covered:KAISE Corporation (parent entity)KAISE Construction (construction services division)KAISE Residential (residential renovation division)KAISE Commercial (commercial/industrial projects division)2. DefinitionsPersonal Information: Information that identifies or can identify an individual (e.g., name, email, phone, address).Sensitive Personal Information: Data such as government IDs, financial account numbers, or health-related data.Processing: Any operation performed on personal data (collection, storage, use, disclosure).Service Providers: Third parties acting on KAISE’s behalf (e.g., hosting, marketing, analytics).3. Information We Collect3.1. Information You ProvideAccount & Inquiry Forms: Name, email, phone number, address, project details (e.g., roofing, HVAC, windows, patios).Financing Applications: Financial information (loan preferences, soft credit check data) when you inquire about 0% APR offers via partners (GoodLeap, Service Finance, Foundation Finance, HOMERUN).Contact Forms & Chat: Messages, attachments, preferences.Newsletter Sign‑ups: Email address and ZIP code.3.2. Information Collected AutomaticallyUsage Data: IP address, browser type, device identifiers, pages visited, clickstream, timestamps.Cookies & Tracking: Session and persistent cookies, web beacons, analytics tools (Google Analytics, Hotjar).3.3. Information from Third PartiesSocial Media Authentication: Profile data when you log in via LinkedIn or Facebook.Referrals: Data shared by our partners (e.g., industry referrals).4. How We Use Your InformationWe process personal data to:Deliver Services: Respond to inquiries, provide quotes, and manage projects (roofing, renovations, HVAC, windows, patios, full remodels).Account Management: Create and secure your user account and maintain records of completed projects (610+ projects in SoCal).Communications: Send updates, newsletters, financing offers, marketing materials (with opt-out options).Analytics & Improvement: Analyze Site usage, enhance user experience, and evaluate marketing effectiveness.Security & Compliance: Enforce terms, protect rights, and comply with applicable laws.5. Legal Bases for Processing (GDPR)For EU residents, we rely on:Consent: For newsletters and marketing emails.Contract Performance: To fulfill requested services.Legal Obligation: To comply with regulations.Legitimate Interests: For analytics, fraud prevention, and direct marketing (opt‑out available).6. Disclosure of Your Information6.1. Service ProvidersWe share data with vendors providing hosting, CRM (e.g., GoHighLevel), analytics, and marketing under strict confidentiality agreements.6.2. Business TransfersIn a merger, acquisition, or sale, personal data may transfer subject to confidentiality.6.3. Legal RequirementsWe may disclose personal data to comply with legal obligations, defend our rights, or respond to lawful requests.6.4. Consent-Based SharingWith your explicit consent, we may share data with affiliates or promotional partners.7. Data RetentionWe retain personal data only as long as necessary for stated purposes, including legal and tax requirements. Typical retention:Project Records: Up to 7 years post-completion.Marketing Lists: Until you unsubscribe + up to 3 years.Analytics Data: Anonymized or aggregated; raw data retained for 24 months.8. Your Privacy Rights8.1. Access & PortabilityRequest a copy of your data in machine-readable form.8.2. Correction & DeletionRequest correction or deletion of your data, subject to legal exceptions.8.3. Restriction & ObjectionObject to processing based on legitimate interests or restrict processing.8.4. Opt-Out OptionsMarketing Communications: Unsubscribe link in all emails.Cookies: Manage via browser settings or our Cookie Banner.Submit Requests: Email privacy@kaisecorp.com with “Privacy Request” in the subject.9. Cookies & Tracking TechnologiesWe use cookies to:Enable core Site functionality.Analyze traffic (Google Analytics, Hotjar).Provide personalized content and ads.Manage preferences via your browser or our cookie consent tool.10. Security MeasuresWe employ technical and organizational safeguards:TLS encryption in transit and AES encryption at rest.Access controls, MFA for employees.Regular security audits, staff training, and incident response plans.Though we strive for security, no system is impenetrable.11. International TransfersPersonal data may transfer to jurisdictions with different protections. We use Standard Contractual Clauses and Binding Corporate Rules where required.12. Children’s PrivacyOur services are not directed at children under 16. We do not knowingly collect data from minors. Contact privacy@kaisecorp.com to request deletion.13. Third-Party LinksOur Site links to external sites; we are not responsible for their privacy practices. Review their policies separately.14. Changes to This PolicyWe may update this Policy. The “Last Updated” date will reflect changes, and we may notify users on the Site or by email if significant.15. Contact UsEmail: privacy@kaisecorp.com
Address: 2140 W Chapman Ave #117, Orange, CA 92868
Phone: (855) 855‑5247 (KAISE)Thank you for trusting KAISE Corporation with your personal information.